Privacy Policy — How hibaja Keeps Your Data Safe

This Privacy Policy provides a full description of how personal data is handled for users of the hibaja platform (https://hibaja.click). By using any hibaja service, you are deemed to have accepted this Privacy Policy.

Hibaja believes privacy is a fundamental right. That's why we aim to collect as little data as possible and protect whatever we do collect to the highest standard. This policy is written in plain language so you can clearly understand what happens with your information.

Hibaja collects two types of data — what you provide voluntarily, and what is collected automatically.

What You Provide Directly

Automatically Collected Data

• Device Information: Browser type, operating system, and screen resolution.
• Connection Information: IP address, internet service provider, and connection type.
• Usage Patterns: Pages visited and time spent, games played, and login times.
• Cookie Data: Session cookies, preference cookies, and analytics cookies.

Every piece of data collected by hibaja has a specific purpose:

• Account Management: To secure registration, login, and account safety.
• Age & Identity Verification: To prevent underage access and meet legal compliance requirements.
• Payment Processing: To securely process deposits and withdrawals.
• Anti-Money Laundering: To comply with international AML (Anti-Money Laundering) regulations.
• Customer Support: To provide fast and accurate resolution of issues.
• Service Improvement: To understand which features are most used and improve the platform accordingly.
• Fraud Prevention: To detect and block suspicious activity.

Hibaja uses the data we collect in the following ways:

Service Delivery

Your name, contact details, and payment information are used to manage your account, process transactions, and provide customer support. This is core to how our service works.

For a Personalized Experience

Your gaming history is analyzed to recommend games suited to your preferences. This analysis is never shared with third parties.

For Security

IP addresses and device information are used to detect suspicious logins or transactions. If unusual activity is detected, you will be alerted immediately.

Legal Obligations

Certain information is required by law to be disclosed — whether by a regulatory authority or court order. hibaja complies fully with all such legal obligations.

Hibaja does not sell your data. However, in the limited circumstances below, certain information may be shared with specific parties:

Third parties that hibaja works with are held to the same privacy standards. They are contractually prohibited from using your data for any other purpose.

Hibaja's website and app use cookies and similar technologies. Cookies are small text files stored in your browser.

Cookie Type

• Essential Cookies: Used to maintain login sessions and ensure security. Disabling these cookies will prevent the site from functioning properly.
• Preference Cookies: Used to remember your language preference and other settings.
• Analytics Cookies: Used to understand page traffic and user behavior — no personally identifiable information is included.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Hibaja does not retain data beyond what is necessary. The general rule is:

• Active Account Data: For the full duration your account remains active.
• Transaction Records: A minimum of 5 years, in accordance with international financial regulations.
• KYC Documents: Up to 5 years after account closure, as required by legal obligations.
• Log Files: Up to 12 months.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

You have the following rights regarding your personal data, and hibaja fully respects each of them:

• Right to Know: You can ask what data hibaja holds about you and why.
• Access: You can request a copy of your data.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: Unless required by law, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we restrict the processing of your data for specific reasons.
• Right to Object: You can object to receiving marketing communications.

To exercise these rights, email us at support@hibaja.click or visit the FAQ Page hibaja typically responds within 30 business days.

Hibaja strictly does not serve anyone under the age of 18. No data is knowingly collected from minors.

If we become aware that a minor has created an account on hibaja, the account will be immediately closed and all associated data will be deleted.

If a parent or guardian believes their child is using hibaja, please contact us immediately at support@hibaja.click.

Hibaja uses industry-standard technology to keep your data secure:

• SSL/TLS Encryption: All communications are protected with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of protection for your account.
• Firewall & IDS: Systems in place to detect and block unauthorized access.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Staff Training: All hibaja staff receive regular training on data protection.
• Restricted Access: Only authorized personnel have access to specific data.

That said, no system on the internet is 100% secure. hibaja makes every effort to protect your data, and in the event of a security breach, affected users will be notified promptly.

Hibaja may update this privacy policy at any time. How you are notified will depend on the nature of the change:

• Minor Updates: The date on this page will be updated accordingly.
• Major Changes: You will be notified by email or through an in-platform notification.

Continued use of hibaja's services after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page from time to time.