1. Home
  2. Responsible Gaming
Safe Gaming

Responsible Gaming — Safe & Happy Gaming at hibaja

Hibaja believes gaming should be fun — not a source of stress. Responsible gaming means knowing your limits, enjoying it as entertainment, and always putting your family and life first. On this page, we'll show you how to maintain healthy gaming habits on hibaja.

Hibaja's Responsible Gaming Tools

6 key tools to keep your gaming experience safe and in control

Set Deposit Limits

Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, hibaja enforces it strictly — any deposit that exceeds it will be blocked.

Session Time Limit

Decide how long you want to play before you start. When your time is up, hibaja will automatically send you a reminder and, if needed, end your session.

Loss Limit

If your losses exceed a set amount, hibaja will automatically end your gaming session. It's the most effective way to keep your finances from spiraling out of control.

Cool-Off Period

If you need a breather, you can take a break anywhere from 24 hours up to 6 weeks. Your account will be automatically deactivated for the entire duration.

Self-Exclusion

If you feel you need an extended break, you can self-exclude for anywhere between 6 months and 5 years. During this period, your account cannot be accessed or reopened by any means.

Reality Check

At set intervals, hibaja will notify you how long you've been playing and how much you've spent — helping you make informed decisions.

What Does Responsible Gaming Mean?

Online gaming and betting are growing in popularity across Bangladesh. hibaja acknowledges this reality and believes that responsible gaming isn't just a policy matter — it's a way of life.

Responsible gaming means treating gaming as entertainment, not a source of income. When you play purely for fun and accept wins and losses equally, gaming is a positive experience. But when it becomes driven by emotion or a way to escape financial problems, that's when things can go wrong.

To promote responsible gaming at hibaja, we haven't just set rules — we've put real control in the hands of our users.

When Does Gaming Become a Problem?

Everyone experiences gaming differently, but there are certain signs worth watching out for:

  • Chasing losses by continuing to play in an attempt to win back money.
  • Lying to family or friends about time spent gaming or money lost.
  • Trying to stop gaming but being unable to.
  • Feeling restless or irritable when you're unable to play.
  • Spending household money or bill payments on gaming.
  • Neglecting work or studies because of gaming.
Remember

If any of the signs above apply to you, it could be the early stages of a problem. There's no shame in it — reaching out for help takes real courage.

How Does hibaja Help?

Hibaja's responsible play program works on three levels. First, Preventive Tools — preventing problems before they start through Deposit Limits, Session Timers, and Loss Limits. Second, Raising Awareness — regularly reminding you how long you've been playing through the Reality Check feature. Third, Support & Recovery — keeping the path to self-exclusion and professional help always open.

Hibaja's customer support team is here for you 24/7. If you have any concerns about your gaming, email us at support@hibaja.click or reach out via Live Chat.

For Family Members

If you think a family member is gaming excessively:

  • Talk to them calmly, without anger.
  • Try to understand how they're feeling without passing judgment.
  • Encourage them to seek professional help.
  • Let the hibaja support team know — we can help place restrictions on your account.
hibaja's Commitment

Hibaja is more than a betting platform — we're committed to the wellbeing and happiness of our users. Responsible gaming is at the heart of everything we do.

Check Yourself

Answer the questions below honestly. If you answered "Yes" to more than 3, please seek help.

1

Do you keep playing to try to win back money you've lost?

2

Do you hide your gaming from family or friends?

3

Do you game to escape stress or a bad mood?

4

Have you ever used household or emergency funds for gaming?

5

Have you tried to stop gaming but keep coming back?

6

Is gaming affecting your sleep, work, or studies?

What You'll Find in Your Account

Deposit & Bet Limits

Update your preferences at any time in Account Settings.

Session Timer & Reminders

Set any session length from 15 minutes up to 4 hours.

Cool-Off & Self-Exclusion

Take a short break or a long one — just one click away.

Gaming History & Statistics

View your complete transaction and gaming history.

10 Tips for Healthy Gaming Habits

Follow these simple guidelines to keep gaming enjoyable every time

  • Set a Budget

    Decide in advance how much BDT you're comfortable spending on gaming each day or week.

  • Stick to Time Limits

    Don't play for long stretches at a time. Take at least a 15-minute break every hour.

  • Play for Fun

    Think of gaming as entertainment, not income. Winning and losing are both part of the experience.

  • Avoid Chasing Losses

    Don't chase losses. Step back, take a breath, and keep a clear head.

  • Make Time for Family

    Don't let gaming get in the way of family. Keep the balance.

  • Keep Other Hobbies

    Gaming shouldn't be your only way to unwind. Spend time reading, playing sports, or enjoying music too.

How to Set Your Limits

A Step-by-Step Guide

Step 1: Log in to Your Account

Log in to hibaja and click the profile icon in the top right corner.

Step 2: Open the "Responsible Play" Menu

Go to Account Settings and select the "Responsible Gaming" option.

Step 3: Choose Your Preferred Limit

Deposit Limit, Session Time, Loss Limit, or Cool-Off — choose what works for you.

Step 4: Enter Amount & Duration

Enter the amount or time limit you want and choose how long it should apply.

Step 5: Confirm

Limits take effect immediately once confirmed. Reductions apply right away; increases require a 24-hour waiting period.

Available Limit Types
Limit Type Duration Available
Deposit Limit Daily / Weekly / Monthly Yes
Bet Limits Per Bet Yes
Loss Limit Daily / Weekly Yes
Session Timer Custom Yes
Cool-Off 24 hours – 6 weeks Yes
Self-Exclusion 6 Months – 5 Years Yes

Where to Go for Help

Don't face it alone — hibaja and our team of specialists are here to help

Hibaja Support

Talk to us directly via 24/7 live chat or email. We're here to help with limit-setting or self-exclusion.

Support@hibaja.click

Counselling Services

If you feel gaming is becoming an addiction, speak with a mental health professional. That's not a sign of weakness — it's a sign of courage.

Family & Friends

Talk openly with the people close to you. Their support will be your greatest asset in staying on the right track.

Play Responsibly, Play Happily

Gaming at hibaja means a safe, controlled, and enjoyable experience. Open an account today and set your own limits to get started.

Register Now App Download View FAQs
বাংলা